Product Questions:
Q: What are Sex-Balance Power Bands made of and how long do they last?
A: Our Quality bands a mixture of Medical graded Silicone, Tourmaline and an embedded Mylar Hologram.
Tourmaline provides a unique discharge of Negative ion+. Tourmaline Activates when close to a heat source or in this case the human body. As long as a heat source (the Human Body) is near the product the tourmaline never stops producing negative Ions. As long as the silicone that’s mixed with the Tourmaline touching your wrist our product will continue to produce benefits Negative Ions+.
Q: What is the Mylar Hologram do?
Mylar holograms are used in many applications, however in the case of Sex-Balance Band it balances the energy levels produced by the Tourmaline – keeps its host (you the heating source that activates the tourmaline Mixture in the Band. The typical life span of the Mylar holograms is roughly two years.
In most cases, Tourmaline never truly stops producing negative ion+ and the health/Sexual benefits are never depleted.
Q: Should I wear my Sex-Balance band all the time?
A: Your New Sex-Balance Band can be worn all the time. Negative Ions+ Never stops working to help your body natural repair process. Sex-Balance is so effective It my even helping you with a better night of sleep. We recommend that you use the band as often as possible to make sure that the energy levels in your system are kept to their Maximum potential.
Q: What if I get my Sex-Balance Bands wet?
A: We expect the product to get wet In fact, we recommend you to get it our product wet, especially in the shower, Negative ions activate much more rapidly in this type of environment.
This process will boost the bands negative ion production.
Warning
Swimming with the Band in a pool treated with Chlorine is not recommended. The chlorine my damage the Silicone/Tourmaline mixture or the Mylar Hologram.
Q: What if my band has a defect or Breaks?
We guarantee our Sex-Balance Power Bands for the first 30 Days against any sort of defect. If you feel your band is defective please sign in to your account to file a warranty claim.
Q: When I look closely at the Pink band see black specks, what is that ?
A: The black specks in the band is Tourmaline, do not be alarmed – this is the good stuff that makes this bad so hot!
Questions about Orders:
Q: How long do I have to return my Sex-Balance Band for exchange?
A: All Returns Must be- within 30 days (may differ for established wholesaler)
Q: how long if I decided to Exchange my Band?
Exchanges - Within 10 Days. Product MUST be unworn and in the same condition as time of purchase..
Security in Ordering
Q: Is my personal information safe by ordering online? Does Sex-Balance have a secure website?
A: Yes, very safe. Our website has 128 bit SSL encryption and tested Weekly By PayPal
Payment Methods
We Accepts Visa, MasterCard, Discover and American Express.
Shipping Period
Q: Once my order is placed, how long will it take to ship?
Your order ships within 1-3 business days. (Excluding Holidays)
If you would like to have an order rushed to you please feel free to contact us by email or Call:
info@SexBalance.com
Remember this line cannot give you updates on your order but only take new expedited order for all customer service related problems please email us at the above address.
Q: How do I make changes to my order (shipping address, color, size, quantity, etc.)?
Please contact our customer service at info@sexbalance.com if your order is shipped we cannot guarantee all changes requested, but we will do our best to perform to your highest satisfaction. Any changes that affect the total price of the order (changing shipping methods, switching to product with a different price, adding/removing products) can only be done if your order has not shipped, additional charges will apply. Once an order has already been shipped, we are unable to ANY make changes. You MUST contact customer service to make any changes within 48 hours or less. We cannot guarantee any changes but we will do our best to accommodate your request.
Q:How can I cancel my order?
Contact customer service at info@sexbalance.com
Please make sure to provide detailed order information a copy of your receipt or confirmation and what you would like use to do with your order.
Once your order has shipped, we are unable to make cancellations, and you will have to send product back to us for a refund or exchange. Shipping charges are non-refundable there is a 50% restocking fee if you are simply returning without the defectiveness of the product during the first 10 days.
Q: Why was my order declined?
A:The following are the most common reasons for declined orders:
- Billing address does not match the address that the credit card statements are sent to (billing address must be the same exact address that the credit card statements are sent to).
- A card information change (such as billing address change) has not taken effect yet (can sometimes take a couple months).
- Expiration date does not match.
- Credit limit has been exceeded.
Please contact your card issuer to determine the reason for the decline. Once you have identified the issue, you must replace the order.
Contact customer support at info@sexbalance.com. if you need further assistance.
Q: My credit card transaction was declined, but my account shows I have been charged for the order. Why is that?
A: Contact customer service to insure we have received your funds and correct order
Q: What if I do not receive my order or receive the wrong product, color and/or size?
If you do not receive your order or have received the incorrect order please contact Customer Service immediately. We are dedicated to providing you with the fastest and most effective care when it comes to your order. We will promptly handle any issue that may arise.
Shipping Questions:
Q: Where do you ship? Do you ship internationally?
A: All Over the world :)
Q: What carrier do you use to ship?
A: We use USPS and Fed Ex. Fed Ex for larger orders, some international orders or if this service is specifically requested at an addition charged handled through Customer service.
Shipping Methods, Times:
USPS First Class: 2-9 business days (+48 hour fulfillment processing)
USPS Priority: 2-5 business days (+ 48 hour fulfillment processing)
USPS Express: 1-2 business days (+48 hour fulfillment processing) $18.00
***NOTE: Express shipping will NOT arrive the next day. Please allow at least 48 hours for processing.***
--------------------------------------------------------------------------------
Order not received:
Please contact us as soon as possible. We include tracking on all of our shipments. In this case, we will initiate an investigation with the United States Postal Service. Once the case with the USPS is closed and is resolved. We will contact you with further information. Please be patient while we have this matter resolved.
Product comes In
Power Pink Small 175cm Medium 190cm Large 205cm
Onyx Black Small 175cm Medium 190cm Large 205cm
Please make sure to request the right size to avoid delay in shipping or unnecessary handling charges.
Q: What are Sex-Balance Power Bands made of and how long do they last?
A: Our Quality bands a mixture of Medical graded Silicone, Tourmaline and an embedded Mylar Hologram.
Tourmaline provides a unique discharge of Negative ion+. Tourmaline Activates when close to a heat source or in this case the human body. As long as a heat source (the Human Body) is near the product the tourmaline never stops producing negative Ions. As long as the silicone that’s mixed with the Tourmaline touching your wrist our product will continue to produce benefits Negative Ions+.
Q: What is the Mylar Hologram do?
Mylar holograms are used in many applications, however in the case of Sex-Balance Band it balances the energy levels produced by the Tourmaline – keeps its host (you the heating source that activates the tourmaline Mixture in the Band. The typical life span of the Mylar holograms is roughly two years.
In most cases, Tourmaline never truly stops producing negative ion+ and the health/Sexual benefits are never depleted.
Q: Should I wear my Sex-Balance band all the time?
A: Your New Sex-Balance Band can be worn all the time. Negative Ions+ Never stops working to help your body natural repair process. Sex-Balance is so effective It my even helping you with a better night of sleep. We recommend that you use the band as often as possible to make sure that the energy levels in your system are kept to their Maximum potential.
Q: What if I get my Sex-Balance Bands wet?
A: We expect the product to get wet In fact, we recommend you to get it our product wet, especially in the shower, Negative ions activate much more rapidly in this type of environment.
This process will boost the bands negative ion production.
Warning
Swimming with the Band in a pool treated with Chlorine is not recommended. The chlorine my damage the Silicone/Tourmaline mixture or the Mylar Hologram.
Q: What if my band has a defect or Breaks?
We guarantee our Sex-Balance Power Bands for the first 30 Days against any sort of defect. If you feel your band is defective please sign in to your account to file a warranty claim.
Q: When I look closely at the Pink band see black specks, what is that ?
A: The black specks in the band is Tourmaline, do not be alarmed – this is the good stuff that makes this bad so hot!
Questions about Orders:
Q: How long do I have to return my Sex-Balance Band for exchange?
A: All Returns Must be- within 30 days (may differ for established wholesaler)
Q: how long if I decided to Exchange my Band?
Exchanges - Within 10 Days. Product MUST be unworn and in the same condition as time of purchase..
Security in Ordering
Q: Is my personal information safe by ordering online? Does Sex-Balance have a secure website?
A: Yes, very safe. Our website has 128 bit SSL encryption and tested Weekly By PayPal
Payment Methods
We Accepts Visa, MasterCard, Discover and American Express.
Shipping Period
Q: Once my order is placed, how long will it take to ship?
Your order ships within 1-3 business days. (Excluding Holidays)
If you would like to have an order rushed to you please feel free to contact us by email or Call:
info@SexBalance.com
Remember this line cannot give you updates on your order but only take new expedited order for all customer service related problems please email us at the above address.
Q: How do I make changes to my order (shipping address, color, size, quantity, etc.)?
Please contact our customer service at info@sexbalance.com if your order is shipped we cannot guarantee all changes requested, but we will do our best to perform to your highest satisfaction. Any changes that affect the total price of the order (changing shipping methods, switching to product with a different price, adding/removing products) can only be done if your order has not shipped, additional charges will apply. Once an order has already been shipped, we are unable to ANY make changes. You MUST contact customer service to make any changes within 48 hours or less. We cannot guarantee any changes but we will do our best to accommodate your request.
Q:How can I cancel my order?
Contact customer service at info@sexbalance.com
Please make sure to provide detailed order information a copy of your receipt or confirmation and what you would like use to do with your order.
Once your order has shipped, we are unable to make cancellations, and you will have to send product back to us for a refund or exchange. Shipping charges are non-refundable there is a 50% restocking fee if you are simply returning without the defectiveness of the product during the first 10 days.
Q: Why was my order declined?
A:The following are the most common reasons for declined orders:
- Billing address does not match the address that the credit card statements are sent to (billing address must be the same exact address that the credit card statements are sent to).
- A card information change (such as billing address change) has not taken effect yet (can sometimes take a couple months).
- Expiration date does not match.
- Credit limit has been exceeded.
Please contact your card issuer to determine the reason for the decline. Once you have identified the issue, you must replace the order.
Contact customer support at info@sexbalance.com. if you need further assistance.
Q: My credit card transaction was declined, but my account shows I have been charged for the order. Why is that?
A: Contact customer service to insure we have received your funds and correct order
Q: What if I do not receive my order or receive the wrong product, color and/or size?
If you do not receive your order or have received the incorrect order please contact Customer Service immediately. We are dedicated to providing you with the fastest and most effective care when it comes to your order. We will promptly handle any issue that may arise.
Shipping Questions:
Q: Where do you ship? Do you ship internationally?
A: All Over the world :)
Q: What carrier do you use to ship?
A: We use USPS and Fed Ex. Fed Ex for larger orders, some international orders or if this service is specifically requested at an addition charged handled through Customer service.
Shipping Methods, Times:
USPS First Class: 2-9 business days (+48 hour fulfillment processing)
USPS Priority: 2-5 business days (+ 48 hour fulfillment processing)
USPS Express: 1-2 business days (+48 hour fulfillment processing) $18.00
***NOTE: Express shipping will NOT arrive the next day. Please allow at least 48 hours for processing.***
--------------------------------------------------------------------------------
Order not received:
Please contact us as soon as possible. We include tracking on all of our shipments. In this case, we will initiate an investigation with the United States Postal Service. Once the case with the USPS is closed and is resolved. We will contact you with further information. Please be patient while we have this matter resolved.
Product comes In
Power Pink Small 175cm Medium 190cm Large 205cm
Onyx Black Small 175cm Medium 190cm Large 205cm
Please make sure to request the right size to avoid delay in shipping or unnecessary handling charges.